FAQ OF CREDIT CARD PAYMENT

  • Transaction Do Not Honor / Refer to Card Issuer / Payment Declined / Transaction Not Permitted On Card (Sorry, your card is unable to authorized. Please try Pay again or Call your card issuer or change another card to pay.)
    1. Try to pay again, your card issuer may accept your payment.
    2. Call the 800 number on the back of the card, ask your card issuer to accept your payment, then pay again.
    3. Change another card to pay

  • Not Sufficient Funds: (Please confirm the card has enough money or use another card.)
    1. Please confirm the card has enough money or use another card.
    2. Change another card to pay

  • Payment is declined: (Your payment request is declined, please contact customer service.)
    Your payment request is refused, please contact customer service for details.

  • Duplicate Transaction: (Duplicate Transaction, Contact the merchant website to find out how to do.)
    Contact the merchant site to find out how.

  • Invalid Amount: (Contact the merchant website to confirm the transaction amount.)
    Contact the merchant site to confirm the amount of the transaction.

  • Invalid Card Number: (Please confirm the card number is right or change another card to pay.)
    1. Please confirm the card number is correct.
    2. Change another card to pay

  • Expired Card / Wrong Expired Day: (Expired Card / Wrong Expired Day, Please confirm the card period of use.)
    Please confirm the period of use of the card.

  • Incorrect PIN; Re-enter: (Please input the right PIN.)
    Please enter the correct PIN code.

  • Restricted Card / Retain Card: (Sorry, your card is unable to authorized. Please try Pay again or Call your card issuer or change another card to pay.)
    1. Try to pay again, your card issuer may accept your payment.
    2. Call the 800 number on the back of the card, ask your card issuer to accept your payment, then pay again.
    3. Change another card to pay

  • Invalid Card Verification Value (CVV) :( Please input the right 3-digital CVV2 / CSC.)
    Please enter the correct 3-digit CVV2 / CSC.

  • Exceeds Payment Limit: (Exceeds Payment Limit.Please contact your card issuer to fix the problem or Change another card to pay.)
    1. Please contact your card issuer to resolve the issue.
    2. Change another card to pay

  • Invalid Credit / Checking / Saving Account: (Invalid Credit / Checking / Saving Account, Please contact your card issuer to fix the problem or Change another card to pay.)
    1. Please call your card issuer to confirm that your account is valid.
    2. Change another card to pay

  • General Error: (Invalid Credit / Checking / Saving Account, Please contact your card issuer to fix the problem or Change another card to pay.)
    1. Try to pay again, your card issuer may accept your payment.
    2. Call the 800 number on the back of the card, ask your card issuer to accept your payment, then pay again.
    3. Change another card to pay

  • Time Out: (Time Out, Contact the merchant website to confirm the payment result or Try to pay again.)
    1. Contact the merchant's website to confirm the payment result.
    2. Try to pay again.

  • Invalid Merchant / Invalid Transaction For Terminal / Invalid Transaction Card / Issuer / Acquirer / Format Error / Invalid Capture Date (Terminal Business Date) :( Sorry, Please try Pay again or Please contact the merchant website)
    Please contact the merchant site.

  • Transaction Not Allowed: (Sorry, Please try Pay again or Please contact the merchant website)
    Change another card to pay

  • Transaction Not Permitted On Term: (Transaction Not Permitted On Term, Contact the merchant website to find out how to do.)
    Contact the merchant site to find out how.

  • Wrong PAN: (Sorry, the card type is not supported.Please change a credit card)
    Use another card to pay.

  • Lost Card / Stolen Card / Pickup Card / Suspected Fraud / Retain Card / Not Allow to Pay in This Website: (Your payment request is declined, please contact customer service.)
    Not necessary.

  • 3D Authorize Fail:
    Enter the correct secure 3D code or change another card to pay.