Impacts on the COVID-19 containment measures service

Containment measures imposed by governments around the world to help prevent the spread of COVID-19 are currently causing inevitable service impacts on both inbound and outbound shipments, as noted below. The virus has spread to more than 150 countries and is now classified by the World Health Organization (WHO) as a global pandemic.

The safety and well-being of our team members and customers is our top priority. We closely follow the guidelines of the local Centers for Disease Control and the World Health Organization and take all recommended safety precautions.

In response to the spread of COVID-19, many governments have implemented logistical restrictions.

All air and sea freight bookings to Europe, Asia, and the United States: Due to increased local and government guidelines related to COVID-19, many locations are experiencing issues and delays when they attempt to arrange or execute the final delivery to customers. Many customers have a reduced ability to accept delivery of goods or have temporarily suspended their operations.

These obstacles can result in storage, retention or demurrage costs and / or additional unintentional transport costs.
This information is provided for informational purposes only. Due to the dynamic nature of the situation, information is subject to change without notice. We are monitoring the situation closely and will continue to provide updates as they become available. We make every effort to find reliable third party partners of logistics companies to provide prompt delivery.